I called for a basic maintenance because I saw their sign at valley river center. They scheduled an appointment but didn’t show. I called and they said they had rescheduled it but nobody had ever contacted me. They rescheduled for a couple days later. Ken showed up and was great. I told him it wasn’t cooling as well as I thought it should be. He cleaned it and told me what I needed to fix the problem. Told me I should get another quote too. I’m assuming because he felt it was a fair price. I didn’t get another quote, just called to have it fixed the next week. I liked that they sent the same guy and he got it done. Ken was great. He made up for the mishap on scheduling the first time.
Recently had my heat pump and air handler replaced and these guys worked hard to get it installed right before the holiday. Overall very happy with the experience.
Called this company for a second opinion. The first company gave a quote that reeked of price gouging, and tried talking us into replacing the entire system, despite the system only being 8 years old. The tech Marcus showed up right on time, was polite and personable, and gave an honest assessment of the problem. They quoted HALF of what the other company quoted, and LESS THAN HALF of what another company estimated. They also had the part in stock and were able to get the repair done same day. Couldn’t have been more impressed. AC works perfect now, and this is who I’ll be calling if there are any other issues, and also who I’ll call when the system ACTUALLY needs to be replaced!
Wonderful staff all around who was very helpful and knowledgeable. Ken was professional and timely in fixing my homes air/heating unit. Would definitely recommend this company to anyone looking for honest, reliable people.
I was very impressed with the service I received from Jake. He was very thorough and very efficient. He spent time explaining things to me and was friendly and not condescending, as some service people can be. He went so far above and beyond my expectations. He made sure I understood how to do some maintenance things I could do myself. I would give him 10 stars if I could. I will use them any time I need heating or a/c help now because of Jake’s excellent service.
Very pleasent experience with all their staff. They did the work quoted and in the time they days it would take. Overall I’m very pleased with their work.
I have had excellent customer service from Micah and Ken! They are always there for Me! I highly recommend them!
Used through our home warranty, zero complaints. Service provider fixed the problem and was helpful, caring and quick.
Professional service. Nice to see a company who cares about the customer.
Very friendly and knowledgeable
Had an appt for a diagnostic with Ken Trent the same day I called. Quote for repair was extremely reasonable. Service was set for following week. Ken washed down my system which was not in the quote, took extreme care to find/fix the issue, spending extra time making sure there were no leaks. Ken was beyond pleasant and professional. I will be signing up for yearly maintenance with Ken and recommending him to all my friends! Thank you so much!!
Prompt, professional service.
After having bad luck with a company, we called these guys. Not only did someone come the next day but the tech did a thorough check of the AC. Sherri in the office was also super nice!
Robert was onetime, professional and friendly! All this on a call well over 80 miles from their office. Would highly recommend this business.
My family could not have been happier with the services that we received from all of the people involved with our furnace replacement. This is a rare find in this day and age to find a company that that really cares about their customers. From Micah the estimator who went above and beyond in making sure everything was done to our satisfaction. It’s really special to find someone in the business world with his compassion for his customers. It didn’t stop with him, Mike the installer also went out of his way to make sure it was a smooth transaction for us. I’m guessing everyone that works for this company will give you the same service that we received. Thank you all.
Outstanding company to do business with. From Julie in the office to the sales Rep. Micah and then the installers Kyle and Tre were excellent and very respectful of my home. Thank you so much for the great service and kindness.
This is my go to airconditioning company! I was helped by a receptionist named Hijiriko, and she was very polite and courtesy. Not only are they extremely friendly, they are fast and reliable. I’ve never experienced better service than at this company.
Great service! Could not have been happier.
Great service, hard working tech who went above and beyond, and the receptionist Julie is great to talk to. 5/5 will use again in the future